PQL Club orders can be returned within 30 days of purchase. We will gladly accept unworn, unwashed, unaltered or unused merchandise in sellable condition for a full refund within this time frame.
To start a return, email: firstname.lastname@example.org with order number and request. Please allow 2 to 4 business days to process the return once it’s received.
PQL Club is not responsible for any lost returns. We recommend utilizing a shipping method with a proof of delivery or tracking number for Your reference.
We currently do not generate return labels for international shipments, customers will be responsible for return shipments & cost.